I do not have a citation number, or my number includes letters

Traffic citation numbers can be formatted differently depending on the county or ticketing agency.

If you were ordered by the Clerk of Court to complete the course, you should generally enter your case number instead of a citation number.

We understand that some citation or case numbers may contain a combination of letters and numbers or follow different formats. If you're unsure which number to enter or have questions specific to your situation, please submit a Support Request we'll be happy to assist you.